🗑ī¸ Data Deletion Request

Request complete removal of your personal data from SimulateAI

Your Right to Erasure: Under GDPR, CCPA, and other privacy laws, you have the right to request deletion of your personal data.

🔐 Signed-In Users

If you have an account, you can instantly delete your data

📧 Email Request

Send us a deletion request via email

Send Email Request

📝 Online Form

Fill out our secure deletion request form

⏱ī¸ What Happens Next?

1

Request Received

We'll send you a confirmation email within 24 hours acknowledging your deletion request.

2

Identity Verification

We'll verify your identity to protect against unauthorized deletion requests. This may take 1-3 business days.

3

Data Deletion

Once verified, we'll permanently delete your data from all our systems within 7-30 days as required by law.

4

Completion Confirmation

You'll receive a final email confirming that your data has been completely removed from our systems.

ℹī¸ Important Information

⚠ī¸ Data We Cannot Delete

Some data may be retained for legal compliance:

  • Security logs (anonymized after 90 days)
  • Aggregated analytics (no personal identifiers)
  • Legal compliance records as required by law
  • Data needed for ongoing legal proceedings

🔄 Backup Systems

Data in backup systems will be deleted within 90 days. This ensures:

  • Complete removal from active and backup systems
  • Compliance with data retention requirements
  • Protection against data recovery attempts

✅ What Gets Deleted

Your deletion request will remove:

  • Account information and login credentials
  • Learning progress and scenario completions
  • Personal preferences and settings
  • Ethics radar chart data and history
  • All personally identifiable information

🎓 Special Circumstances

For Educational Institutions

If your account is managed by a school or educational institution:

  • Contact your institution's IT administrator first
  • Institutional accounts may have different deletion procedures
  • Schools may need to approve deletion requests for student accounts
  • FERPA requirements may apply to educational records

Contact: research@simulateai.io

For Minors (Under 18)

Special protections apply for users under 18:

  • Parent or guardian may need to make the request
  • Enhanced verification procedures apply
  • COPPA protections for users under 13
  • Expedited processing for minor deletion requests

Contact: research@simulateai.io

📞 Need Help?

General Questions

Questions about the deletion process or your rights

📧 research@simulateai.io

Educational Institutions

Schools, districts, and educational organizations

🎓 research@simulateai.io

Technical Issues

Problems with the deletion form or process

🔧 research@simulateai.io